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Effective Date: Oct. 1st 2012
Welcome to 21Alpha (“the Company,” “we,” “us,” or “our”). By accessing or using our website (the “Site”) and any of the services provided through the Site (collectively, the “Services”), you (“User,” “you,” or “your”) agree to be bound by this User Agreement (the “Agreement”). If you do not agree with these terms, please do not use our Site or Services.
1.1 Binding Agreement
By registering for an account or otherwise using our Services, you agree to comply with this Agreement and our Privacy Policy, both of which form a legally binding contract between you and 21Alpha.
1.2 Age and Eligibility
You must be at least the age of majority in your jurisdiction to use our Services. By using our Site, you affirm that you are of legal age to form a binding contract and are not barred from receiving Services under the laws of any applicable jurisdiction.
2.1 General Information
21Alpha provides an online platform to facilitate access to over-the-counter (OTC) trading products, including binary options based on the 21Alpha Index or other referenced assets.
2.2 No Financial Advice
Information provided on our Site or through our Services is for general informational purposes only and does not constitute investment, legal, or tax advice. Past performance is not indicative of future results. You are responsible for your own trading decisions and should consult a qualified professional for personalized advice.
3.1 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
3.2 Compliance with Laws
You agree to comply with all applicable local, state, national, and international laws and regulations when using our Services. You represent and warrant that you are not located in, under the control of, or a national or resident of any country where the use of our Site or Services is prohibited by law.
3.3 Prohibited Activities
4.1 Ownership
All content, trademarks, service marks, and logos contained on the Site or within the Services (“Intellectual Property”) are owned or licensed by 21Alpha. Any unauthorized use of the Intellectual Property is strictly prohibited.
4.2 Limited License
21Alpha grants you a non-exclusive, non-transferable, revocable license to access and use the Site and Services for your personal, non-commercial use, subject to this Agreement.
5.1 No Warranty
The Site and Services are provided on an “as is” and “as available” basis without any warranties of any kind, whether express or implied. 21Alpha does not guarantee that the Site or Services will be available, secure, or free of errors or viruses.
5.2 Risk Disclosure
Trading in OTC products, including binary options, carries a high level of risk and may not be suitable for all investors. You may sustain a loss of some or all of your initial investment. Before trading, you should carefully consider your objectives, level of experience, and risk appetite.
To the fullest extent permitted by law, 21Alpha, its affiliates, and its officers, directors, employees, or agents shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of the Site or Services.
You agree to indemnify, defend, and hold harmless 21Alpha and its affiliates from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or in any way connected with your access to or use of the Site or Services, or your violation of this Agreement.
The Site may contain links to third-party websites or resources. 21Alpha does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such websites or resources.
21Alpha reserves the right, in its sole discretion, to terminate your access to the Site or Services for any reason and at any time without prior notice. Upon termination, the disclaimers, limitations of liability, and indemnification provisions set forth in this Agreement will survive.
This Agreement shall be governed and construed in accordance with the laws of [Jurisdiction]. Any dispute arising out of or in connection with this Agreement shall be resolved through binding arbitration in [City/Location], unless otherwise required by law.
We reserve the right to modify this Agreement at any time. If we make material changes, we will notify you by email (if applicable) or by posting a notice on the Site. Your continued use of the Site or Services after the posting of such changes constitutes your acceptance of the revised Agreement.
If you have any questions regarding this Agreement, please contact us at:
Email: support@21alpha.com
Effective Date: Oct. 1st 2012
Your privacy is important to us. This Privacy Policy outlines how 21Alpha (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your personal information when you use our website (the “Site”) and related services (collectively, the “Services”).
1.1 Personal Data
We may collect personal data such as your name, email address, phone number, postal address, government identification, or financial information when you:
1.2 Usage Data
We may collect non-personal data such as your IP address, browser type, device information, and pages visited. This information helps us analyze user activity and improve our Services.
1.3 Cookies and Similar Technologies
We use cookies, web beacons, and similar tracking technologies to provide and personalize our Services, analyze usage, and deliver relevant advertising. You may adjust your browser settings to disable cookies, but some features of the Site may not function properly without them.
2.1 Provision of Services
We use your personal data to:
2.2 Analytics and Improvements
We use aggregated usage data to:
2.3 Legal Compliance
We may process your personal data to comply with applicable laws, regulations, or legal obligations, such as anti-money laundering (AML) or “Know Your Customer” (KYC) requirements.
3.1 Service Providers
We may share your personal data with trusted third-party service providers who assist us in operating our Site, processing payments, conducting analytics, or providing technical support. These entities are contractually bound to protect your data.
3.2 Legal and Regulatory Disclosures
We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
3.3 Business Transfers
In the event of a merger, acquisition, bankruptcy, or other corporate transaction, your personal data may be transferred as part of the transaction.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain your personal data only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Depending on your jurisdiction, you may have the right to:
To exercise these rights, please contact us at privacy@21alpha.com. We will respond to your request in accordance with applicable laws.
Your personal data may be transferred to and processed in countries other than the one in which you reside. These countries may have different data protection laws than your jurisdiction. We ensure appropriate safeguards (such as contractual commitments) to protect your personal data when it is transferred internationally.
Our Services are not directed to individuals under the age of majority in their jurisdiction. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us so that we can delete the information.
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. Please review the privacy policies of those websites before using them.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email (if you have provided it) or by posting a notice on our Site. Your continued use of our Site or Services after the posting of changes constitutes your acceptance of those changes.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: privacy@21alpha.com